Frequently Asked Questions

REGISTRATION

EVENT DAY

VOLUnTEERS

How do I register for the event?

Simply click on the link provided on the Registration tab to register online. Please note that group registration is not available.

How will I know if my registration is successful?

A confirmation email will be sent to your registered email account upon registering successfully.

If you have not received the confirmation email, you can drop us a message through our website.

Can I request for a refund?

In the event where the participant is unable to make it for the event, no refund will be made. Please refer to Section 3 of Rules and Regulations for further clarification.

What is the minimum age requirement to participate in Bike Rally 2017?

You have to be at least 16 years old as of 5th March 2017 to participate in this event.

All participants will have to sign an indemnity form on the race pack collection day.

Those below 21 years old as of event date will need a parent/legal guardian to sign a specific indemnity form found in the registration form.

If I do not have a bicycle, can I still participate in this event?

We will be providing bicycle and helmet rental services. Simply indicate on the registration form if you require a rental of a bicycle and/or a helmet. Also, the rental prices for a bicycle and helmet can be found under the Registration tab.

What kind of bikes are not allowed in Bike Rally?

All bikes are allowed in Bike Rally EXCEPT

  • Bikes with disc wheels/rim covers
  • Bikes with aero or extension bars
  • Specialist time trial bikes
  • Bikes with fixed wheels or fixed gears
  • Bikes with child seat
  • Motorised Bikes
  • Unicycles
  • Scooters
  • Trailer bikes
  • Recumbent bikes
  • Trikes

I did not manage to register for the event. Am I allowed to join the cycling convoy mid-event and cycle along?

No, you are not allowed to do so. Our logistics for safety and welfare coverage are only extended and limited to our registered participants.

Can I make changes to my particulars after registration?

 Yes. You can make changes to your particulars by sending an email to sc-bikerally@e.ntu.edu.sg

 

Can I transfer my race entry?

No, you cannot transfer your race entry to another person.

Also, changing of race category will not be allowed. Eg. 168KM to 108KM route

Will there be a race-pack collection?

Yes, further information will be provided as the event day approaches.

Where will the event be held?

The starting point for Bike Rally 2017 is to be confirmed.

In the event of bad weather, will the event still continue as per normal?

Should extreme weather conditions persist, the organisers reserve the right to cancel the event without refund, in view of ensuring the safety of our participants.

Is there a baggage check-in area at the start point?

Yes. More information will be given nearer to event date.

What is the route for Bike Rally 2017?

For the sake of preserving the element of surprise for our participants, as well as safety reasons, we will not disclose the route until the event day itself. Join us on that day to find out!

Will I be covered with insurance?

Of course. The welfare and safety of our participants are always our top priorities! However do note that Bike Rally 2017 only provides the minimal personal accident insurance coverage for participants.

Participants partake in this event at their own risk and the Organisers shall not be liable for any bodily injuries, loss and/or damage to property, whether personal or otherwise, and howsoever arising.

It is recommended that you have your own adequate personal accident insurance or health insurance.

What happens if I injure myself or meet with an accident?

In such a situation, keep calm and make a call to any of the 3 emergency numbers provided on your bib. A safety car nearest to you will then be dispatched to your location. You will be assisted to retrieve your belongings at the start point.

Will there be any medics on standby throughout the route and where will they be situated along the whole route?

Yes. They will be travelling in the safety cars that will be patrolling the routes throughout the day. Also, for your safety, there will be safety cyclists, ambulance and safety outriders moving with the convoy.

Can I leave the event halfway?

Yes you can. However you will not be entitled to the finisher tee and goodie bag.

What happens if I lose or damage the bike / parts?

Compensation is necessary for any damage of our rental bike/parts. Full details of the type of damage and their respective prices can be found on the registration page.

I have yet to pass my 15th birthday on the event day, can I still volunteer?

Yes, you may volunteer as long as you are 15 as of 31st December 2017.

As for safety cyclists, you have to be 16 as of 5th February 2017 (dry run) to volunteer.

I do not know what role I want to be. What are the roles?

There are four types of roles. Click here for more information. Other than safety cyclists, the roles of volunteers will be allocated by the event organiser.

I wish to volunteer as a group. Is there any way I can do this without filling up the Google forms?

Yes, you can. Drop us an email at ongjiying@gmail.com and we will send an Excel sheet for you to sign up as a group. However, roles allocated are subjected to availability and signing up as a group does not guarantee that you will be allocated to the same station/role.

What am I entitled to if I volunteer?

You are entitled to event volunteer singlet, goodie bag, electronic certificate of appreciation, VIA/CIP hours (if applicable), meals and a priceless experience!

How many VIA/CIP hours am I entitled to?

You will be entitled to 20 VIA/CIP hours provided that you stayed throughout the event.

What do I do if I have keyed in the wrong information during registration?

You may drop us an email at ongjiying@gmail.com, and we will update the information accordingly.

What is the reporting time and venue for volunteers?

Tentatively, road marshals, checkpoint helpers and event ground helpers are required to report to NTU at 2200hrs on 4th March 2017. This is because volunteers will be dispatched at a very early timing to their respective stations on the event day via chartered buses.

Safety cyclists are required to report to event ground at 0430hrs (168km) or 0530hrs (108km) on 5th March 2017.

Safety cyclists are required to report at 0515hrs (168km) and 0615hrs (108km) on 5th February 2017.

*These timings are subjected to changes and the reporting details will be sent to you through email prior to dry run (for safety cyclists only)/event day.

What do I have to bring for event day?

Volunteers (Road marshals, checkpoint helpers, event ground helpers):

You will have to bring along:

i) Volunteer Indemnity Form

ii) Personal Data Protection Act Consent Form

iii) NRIC

Volunteers under 21 as of 5th March 2017 have an additional section on the Indemnity Form to be signed by a parent/legal guardian.

 

Safety cyclists:

You will have to bring your own bicycle and helmet. Additionally, you have to bring along your NRIC for registration.

Do all volunteers have to attend dry run?

It is compulsory for all safety cyclists to attend dry run on 5th February 2017. Safety cyclists are required to report at 0515hrs (168km) and 0615hrs (108km).

Other volunteers do not have to attend dry run.

What do we have to do during dry run?

Safety cyclists will ride along the tentative route for Bike Rally 2017 during dry run.

This is for you and the event organiser to gauge your ability to cycle alongside the participants to ensure their safety on event day.

 

What do I have to bring for dry run?

You will have to bring along:

i) Health Declaration Form

ii) Safety Cyclist Indemnity Form

iii) Personal Data Protection Act Consent Form

iv) Bicycle and helmet

v) NRIC

Safety cyclists under 21 as of 5th February 2017 has to get a parent/legal guardian to sign an extra Indemnity Form and bring along the form during dry run.

 

Rules & Regulations

  • Section 1: General Rules

    1.1 Bike Rally 2017 will be held on 5th March 2017 and the Organising Committee reserves the right to amend or adjust the rules and regulations of the event, without prior notice to the participants.

     

    1.2 All participants are required to read, comprehend, understand and follow the stipulated rules and regulations, event signs and directions, and verbal instructions given to them during the course of the event.

     

    1.3 Participants are advised to check our website regularly: http://bikerally.ntusportsclub.sg for any updates or amendments with regard to event instructions and information.

     

    1.4 The Organising Committee, NTU Sports Club, and related sponsors, officials and other staff, will not be held responsible for the cancellation of the event due to unforeseen circumstances, for e.g. weather conditions, etc.

     

    1.5 All participants are to attend the pre-event briefing/event pack collection. Participants will be informed of the exact date closer to the event.

  • Section 2: Participation

    2.1 Registration is on a first-come-first-serve basis, and is subjected to a maximum capacity. After which, subsequent applications will be rejected.

     

    2.2 All participants must be at least 16 years of age as of 5th March 2017.

     

    2.3 For all participants under the age of 21, a parent or legal guardian must agree to fill in a specific indemnity form, which is found in the registration form.

     

    2.4 Incomplete registration forms or those which contain incorrect or fraudulent information will be deemed invalid and rejected.

     

    2.5 Latecomers will not be entertained on the event day itself.

     

    2.6 Upon registration, each participant must certify that he/she is physically fit to complete the event and is not suffering from any medical condition whatsoever, which would inhibit him/her from completing the event. Participants must also ensure that they possess reasonably sufficient cycling abilities which are adequate for them to complete the event successfully and safely.

     

    2.7 Participants are required to adhere to safety traffic rules and regulations at all times during the event. They are further required to follow instructions and cycle in a single file. Overtaking of the lead cyclist is not allowed.

     

    2.8 Participants who pose a threat or safety hazard to the event will be disqualified and the Organising Committee reserves the right to ensure that he/she will be unable to proceed with the event.

     

    2.9 Only cycling is allowed during the event. Other activities, for example rollerblading, are strictly prohibited and participants who insist on pursuing these activities will not be entertained and be subsequently banned from participation.

     

    2.10 All bikes are allowed in Bike Rally EXCEPT

    • Bikes with disc wheels/rim covers
    • Bikes with aero or extension bars
    • Specialist time trial bikes
    • Bikes with fixed wheels or fixed gears
    • Bikes with child seat
    • Motorised Bikes
    • Unicycles
    • Scooters
    • Trailer bikes
    • Recumbent bikes
    • Trikes
  • Section 3: Registration

    3.1 All participants should receive a confirmation EMAIL verifying the successful transaction at least one week before the commencement of the event. Additional details can be found on our website.

     

    3.2 Participants are required to produce their Identification Card during registration on the event day. Failure to do so will lead to the forfeit of the fees being paid. Participants will also be ineligible to take part in the event.

     

    3.3 New registration on the event day will not be entertained.

     

    3.4 Please note that registration fee is NON-REFUNDABLE, even if the participant is unable to attend the event.

  • Section 4: Attire

    4.1 For identification purposes, participants will be provided an event singlet that they will be required to wear throughout the duration of the event. Participants who have purchased the Bike Rally jersey will be allowed to wear it.

     

    4.2 Participants will have to purchase the event singlet at $10 each should they fail to bring it.

     

    4.3 Participants are required to be in the appropriate sports covered shoes at all times during the event. Inappropriate footwear, for example sandals and slippers, will not be allowed.

     

    4.4 No changes of size of singlet and finisher tees are allowed. We will adhere strictly to the size that participants indicate on the registration form.

  • Section 5: Equipment and Provision

    5.1 Participants are strongly encouraged to use their own bicycles during the event day.

     

    5.2 Participants who need to rent bicycles and safety helmets for the event will be charged at a price of $25. Participants who wish to rent bicycles and safety helmets on the event day itself must prepare $25 in cash to be paid to the Help Desk during registration.

     

    5.3 Safety helmets are to be worn at all times throughout the entire journey by all participants.

     

    5.4 Participants are encouraged to bring along personal items for their own well-being and comfort on the event day, for e.g. sunblock, sunglasses, cap, seat padding, water bottles, etc.

  • Section 6: Insurance Coverage

    6.1 Bike Rally 2017 only provides the minimal insurance coverage for participants. Participants partake in this event at their own risk and the Organising Committee shall not be liable for any bodily injuries, loss and/or damage to property, whether personal or otherwise, and howsoever arising. It is recommended that you have your own adequate personal accident insurance or health insurance.